Return Policy

Last updated October 01, 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not
completely satisfied with your purchase for any reason, you may return it to us for a full refund or an
exchange. Please see below for more information on our return policy.


All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must
be in new and unused condition, with all original tags and labels attached.


To return an item, please email customer service at to obtain a Return
Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its
original packaging and include your proof of purchase, then mail your return to the following address:

Pitbull Tobacco & More
Attn: Returns
1648 S Military Hwy
Chesapeake, VA 23320
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you
use a trackable method to mail your return. 


After receiving your return and inspecting the condition of your item, we will process your return or
exchange. Please allow at least seven (7) days from the receipt of your item to process your return or
exchange. We will notify you by email when your return has been processed.


The following items cannot be returned or exchanged:
     ●     Used smoking products or accessories

For defective or damaged products, please contact us at the contact details below to arrange a refund or

Please Note
     ●     Sale items are FINAL SALE and cannot be returned.


If you have any questions concerning our return policy, please contact us at: