Shipping Policy


Last updated December 18, 2023




Please carefully review our shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.




What are my shipping & delivery options?




Shipping rates are based upon weight and location via USPS.




Zone 1 includes: Maine, New Hampshire, Vermont, New York, Massachusetts, Rhode Island, Connecticut, Pennsylvania, New Jersey, Delaware, Maryland, Ohio, West Virginia, Virginia, Washington DC, Kentucky, Tennessee, North Carolina, South Carolina, Georgia, Alabama, Florida




Zone 2 includes: North Dakota, South Dakota, Minnesota, Wisconsin, Michigan, Iowa, Indiana, Illinois, Nebraska, Kansas, Missouri, Oklahoma, Arkansas, Mississippi, Louisiana, Texas




Zone 3 includes: Washington, Montana, Idaho, Oregon, Wyoming, California, Nevada, Utah, Colorado, Arizona, New Mexico




Zone 4 includes: Alaska, Hawaii




Pricing is as follows:





Zone 1

Zone 2

Zone 3

Zone 4

0 – 16lbs





16 – 20lbs













Delivery times are as follows:


Zone 1:      1 – 3 days


Zone 2:      2 – 3 days


Zone 3:      2 – 5 days


Zone 4:      3 – 16 days




You may earn free shipping by meeting the free shipping threshold for the promotion at that time.




All times and dates given for delivery of the products are given in good faith but are estimates only.




Processing time is 1 – 2 business days. Once your order is shipped, we will send an email with tracking information.




Do you deliver internationally?




We do not offer international shipping.



Are there other shipping restrictions?




All kratom products are restricted for sale in: Alabama, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin, Sarasota County, FL, Jerseyville, IL, Union County, MS, Denver, CO, San Diego, CA, Oceanside, CA




All kratom products are age restricted 21+ in: Tennessee & Oregon




All kratom products are age restricted 18+ in: New Hampshire




What happens if my order is delayed?




If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.




Questions about returns?




Please see our return policy located at the bottom of this page.




How can you contact us about this policy?




If you have any further questions or comments, you may contact us by: